Please find attached details of our company registration here in Ireland as well as our tax registration

INVOICES , SUPPORT & SERVICE INCLUDING WARRANTY FOR CUSTOM PCs AND LAPTOPS WILL BE THE REASPONSIBILITY OF A.C.T. FROM THE 01/10/2024

REGISTERED OFFICE

ARES CORE TECHNOLOGIES LIMITED , UNIT 9C , ENTERPRISE BUSINESS PARK , O BRIEN ROAD , CARLOW , R93 K22K

All orders are shipping with a VAT Invoice whether to a home or business customer and we would ask customers in other EU Countries to include their VAT number so we can remove VAT from orders being shipped to a Business in another EU Country. VAT will be removed from all orders shipping to the UNITED KINGDOM with the exception of NORTHERN IRELAND unless the customer in NORTHERN IRELAND is VAT Registered. If you need help understanding VAT Charges for EU or UK Orders please contact and we will explain. All Products on our website include Irish VAT which is currently set at 23%

WARRANTY

On the 1st of October 2024 ARES CORE TECHNOLOGIES will assume the Collect & Return and Lifetime Support previously provided by CUSTOMPC.IE

COMPANY REGISTRATION NUMBER

741258

COMPANY VAT NUMBER

IE 4226993VH

EORI NUMBER

IE 4226993VH

465%

(470)

81%

(82)

(0)

Great Support, No Hardware Issues

It has been 4 and a half months since I received my PC.

I am someone who is reasonably technical, and so was invested in every final detail of the build.
I spent quite a long time with their team determining the build that would be best for me. And it is quite clear from my interaction with them that they genuinely tried to give the best service they could. They answered questions, informed me of my options and kindly gave recommendations clearly based on their own experience building PCs.

And their pricing was very reasonable. Likely comparable (if not better than) buying the individual components online and assembling yourself.
Additionally, you get the assurance of their expertise for the actual build quality, and the safety of their own― at the least reasonably extensive― testing procedures (for which the software they used I found remnants of on their Windows installation).

The build arrived, directly shipped, safely and in good condition. And in the time since then, there have been amazingly minimal technical issues with the hardware.
I have installed my own operating system (Linux, the distro being NixOS), changed the bootloader, (and even boot partition), performed large downloads over the network, pushed the GPU to near maximum usage for extended periods of time in video game titles and did my own software development. All without issue.
There are still some ways in which I have not pushed the system, such as overclocking. I also notice some dust entering through the case and dust filters, which I will need to clean out occasionally. The fans can also be a bit loud, but it's nothing very problematic. Regardless I am immensely impressed with my experience.

I should also mention that we had some administrative issues with honouring large, old gift vouchers after operations were silently transferred to a new company that didn't recognise this legacy system. But the people there were good to us, and eventually we managed to recoup (almost) everything from these vouchers. And this issue is already water under the bridge; it shouldn't affect any future customers.

If you're considering whether to build & purchase a PC with CustomPC/GameForce, I can only recommend them. Especially if you're local to Ireland.

My gratitude to the team at GameForce.
Thank you, Jason and David!

Excellent service and help from Jason from game force

I contacted game force.ie looking for GPU for a custom pc and Jason from gameforce was extremely helpful and gave very solid advice what would work and wouldn't and help me very much,even better the GPU I ordered would be delayed coming on time and got better spec at same price.so very impressed with service. Will deal with again for anything pc related and recommend

I like custom pc and all of its…

I like custom pc and all of its services. So far they have not disappointed. The only small thing that I find annoying is the way they don't add the VAT until the end when you are paying.

Thank you for your review. Our website shows 23% VAT included with all prices displayed and we show the ex vat price at checkout. If you are seeing prices on product pages without VAT you must have ticked the ' WITHOUT VAT ' slider which is beside the price. Our business customers need to know the price without is why the option to show the price without vat exists. The default everyone however see is price including 23% VAT. We do not add VAT/TAX at checkout however the amount you are paying in VAT is displayed at checkout.

Order ans Shipment

Once ordered it would be nice to talk to human rather than just looking up status on-line.

Other than that the goods arrived and they were correct. Pleased with the product.

Thank you for your review

Good and responsive company to deal with

I was happy with my dealings with CustomPC.ie. Customer service responded with relevant information and dealt with tickets rapidly after the initial quite long delay.
Only criticism I would have is that the delivery of my CPU cooler took more than two weeks and was the last component to arrive.
Their reply to this comment contained information that they did not communicate to me at the time, and which would have made me write a more favourable comment. I think to make things perfect, all they need to do is increase the size of the service team, to shorten the response times.
Thank you for your reply, CUSTOMPC.ie.
And, of course, apology accepted!

Nick , thank you for your review. Unfortunately the delay with your BeQuiet cooler was related to the initial model supplied not have the AM5 or 1700 bracket and was clearly older stock. When we realised this we asked for the newer version to be supplied and this did add almost 5 business days to the order and for that we apologise. It is our policy to ensure the description matches the supplied product and as this model stated the newer brackets were included we delayed the order until the correct version arrived. This is not a low cost cooler and is a BeQuiet Pro 5 so we needed to ensure you got the exact model you ordered. We do carry this model in stock for our own builds however none of our own stock included the updated brackets and we had not offered the cooler as an option on the AM5 or Intel 1700 however clearly BeQuiet updated the cooler to be compatible with AM5 and Intel 1700. Please accept our apologies for the delay which was created.

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CUSTOM GAMING PCs , LAPTOPS & BUSINESS WORKSTATIONS

COMPANY INFORMATION

REGISTERED OFFICE

WARRANTY

COMPANY REGISTRATION NUMBER

741258

COMPANY VAT NUMBER

IE 4226993VH

EORI NUMBER

IE 4226993VH

MONITORS & ACCESSORIES

25 YEARS BUILDING THE BEST GAMING PCs

BUSINESS AND PROFESSIONAL CUSTOM PCs

GAMING OPTIMISED CUSTOM PCs

ADMIN , DESIGN & RESEARCH

CUSTOM INTEL & AMD RYZEN GAMING PCs MADE IN THE REPUBLIC OF IRELAND

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CUSTOM GAMING PCs , LAPTOPS & BUSINESS WORKSTATIONS

REGISTERED OFFICE

WARRANTY

COMPANY REGISTRATION NUMBER

741258

COMPANY VAT NUMBER

IE 4226993VH

EORI NUMBER

IE 4226993VH

MONITORS & ACCESSORIES

25 YEARS BUILDING THE BEST GAMING PCs

BUSINESS AND PROFESSIONAL CUSTOM PCs

GAMING OPTIMISED CUSTOM PCs

ADMIN , DESIGN & RESEARCH

Language

Country

Language

Country

CUSTOM INTEL & AMD RYZEN GAMING PCs MADE IN THE REPUBLIC OF IRELAND

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Let customers speak for us